With this useful reference, author Jan Yager provides an overview of the various situations that most people have to navigate, from calling customer service or reporting a crime to finding credible and reliable information about a business, health, or legal concern. Each chapter includes a brief discussion of an issue, potential scenarios, and listings of relevant national and international organizations. Yager also instructs readers on researching...

An easy-to-follow guide that will take you from a book's conception and writing to its production and sales. Offers sound and proven advice at every turn, enabling you to avoid common pitfalls along the way to becoming a self-published author.